tag:blogger.com,1999:blog-11467244.post7199632748456041952..comments2012-02-04T09:04:11.315-05:00Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comBlogger91125tag:blogger.com,1999:blog-11467244.post-12161148845585412562012-02-04T02:44:28.703-05:002012-02-04T02:44:28.703-05:00DAMN YOUR GOOD!! Thank you for this.<br /><br />Ron<br />PhilippinesAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-1470317837165799172012-02-02T01:24:02.852-05:002012-02-02T01:24:02.852-05:00you are a godsend, thank you very much<br /><br />ive been ripping my hair out over this<br /><br />thanks to your info i now &lt;3 you almost as much as i hate vista<br /><br />thanks againAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-66537150563674332672012-01-15T20:35:01.461-05:002012-01-15T20:35:01.461-05:00SIMILAR SOLUTION: Got the &quot;HID-compliant device&quot; error with both my wireless Logitech and wired HP mice in 32-bit Vista. Searching for drivers in the Windows/winsxs folder didn&#39;t work for me, but I finally got my HP mouse working through a similar method:<br /><br />NOTE: I still had use of my laptop&#39;s touchpad to do all this, but these steps should be possible w/ just a keyboard (&amp; lots of patience). If the original post&#39;s solution didn&#39;t work, then I hope you find luck w/ this one!!<br /><br />1) Unplug the mouse you&#39;re trying to install<br /><br />2) Open C: drive --&gt; Windows --&gt; System32 --&gt; Drivers folder<br /><br />3) Find &amp; delete the files &quot;mouclass.sys&quot; &amp; &quot;mouhid.sys&quot; I&#39;m not a computer expert, but by deleting these and plugging your new mouse in, Windows will re-populate fresh versions of these files automatically (at least it did in my case)<br /><br />(You may need to change permissions before you can delete these files: Right-click on each file --&gt; Properties --&gt; Security tab --&gt; Advanced --&gt; Owner tab --&gt; Edit --&gt; choose your User name or Administrators --&gt; click OK twice. Now back on Security tab, click Edit --&gt; choose yourself again --&gt; check &quot;Full Control&quot; under Allow in bottom window --&gt; click OK. Finally, on Security tab, choose yourself &amp; click OK) Repeat these steps for the other file, as you can only change security settings for one at a time.<br /><br />4) Plug the mouse you&#39;re trying to install back in.<br /><br />5) Open Device Manager, you&#39;ll see the familiar yellow exclamation point next to your unidentified device. Right-click on it, choose &quot;Update Driver Software&quot; --&gt; go to &quot;Browse my computer for driver software --&gt; for the path under &quot;Search for driver software in this location,&quot; enter C:\Windows\System32\drivers<br /><br />6) Click next/OK and it should actually install your mouse drivers correctly this time!!<br /><br /><br />Again, while this worked perfectly for me, I cannot guarantee it&#39;ll work for you or not produce adverse effects. In case anything goes haywire, make sure you know how to &quot;System Restore&quot; to an earlier restore point and/or undo software changes. Best regards!<br /><br />-MCAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-36685196634281569662012-01-12T09:42:41.309-05:002012-01-12T09:42:41.309-05:00It worked - thanks!Fenixhttp://www.blogger.com/profile/02546396853383710008noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-35967003747582143902012-01-06T13:23:26.958-05:002012-01-06T13:23:26.958-05:00I am using a Logitech VX Nano on a Win7 64 machine. I rebooted after installing VirtualCloneDrive 5.4.5.0, and encountered the same symptoms you describe. After fruitlessly searching for a Logitech driver, I came upon this site and tried your solution:<br /><br />1. Go to Device Manager -&gt; Unknown Device and search for drivers.<br /><br />2. When prompted for how to search for driver software, select &quot;Browse my computer for driver software&quot;, and enter &quot;C:\windows\winsxs&quot; for the driver location and press the &quot;Next&quot; button.<br /><br />3. If you get a popup saying &quot;this is an unsigned driver...&quot;, just allow Windows to install the driver.<br /><br />It worked - thanks!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-36527088728840059952011-11-22T22:58:53.248-05:002011-11-22T22:58:53.248-05:00Hadn&#39;t really put this together till I switched mice to day and had to figure out why the mouse stopped working and deletion the old driver didn&#39;t help Thanks Chris.xiaoMeihttp://www.blogger.com/profile/17877374177646849064noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-42404931311980803192011-09-09T13:51:58.891-04:002011-09-09T13:51:58.891-04:00Wow, thank you so much!!!!!!!!!! It works :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-8673021392703521752011-06-06T07:48:01.207-04:002011-06-06T07:48:01.207-04:00Koef,<br /><br />What operating system and which mouse are you using? If you don&#39;t get a confirmation when you connect the mouse, try another USB port.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-40195121292481345362011-06-04T17:22:25.010-04:002011-06-04T17:22:25.010-04:00Hey Chris, i see u have helped tons of people already. I read all the comments, and still no luck for me.<br /><br />Here s the deal:<br /><br />in Device Manager &gt; HIDs: tried to install every HID thing id find, no luck for my mouse --- OR it cant find any drivers for the HID device in the winsxs map<br /><br />in Device Manager &gt; Mouses: i only see my touchpad<br /><br />in Device Manager &gt; other map: unknown device, its not my mouse<br /><br /><br />I dont even get a confirmation that my mouse is connected. (USB works, confirmed, mouse works on other computer, confirmed)<br /><br />Please help meKoefnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-2079414009810507332011-02-08T22:15:55.682-05:002011-02-08T22:15:55.682-05:00Hi Camilo,<br /><br />I don&#39;t know if you are running Vista or Win 7, but have you tried all of the suggestions that I and other people have posted? I&#39;ve banished Vista and repaved my machines with Windows 7 and the problem has never returned.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-4625056986715047382011-02-08T19:10:11.717-05:002011-02-08T19:10:11.717-05:00Hi Chris! I have the same problem.... :( I even tried installing the Logitech drivers.Camilonoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-13696341203609445852011-01-01T23:28:05.823-05:002011-01-01T23:28:05.823-05:00Hey Chris, my mouse of this website, http://www.freshpromotions.com.au/desk-and-computer/computer-mouse/cordless-usb-mouse.html, does not work as in everything is installed and the mouse lights up red but the cursor does not move when the mouse moves. i&#39;ve already tried the thing you suggested but it says its up to date or something.....<br /><br />please help and sorry if i dont make myself sound clear.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-32916184668335245922010-12-14T16:33:13.545-05:002010-12-14T16:33:13.545-05:00ANyone, I just bought a brand spanking new Dell Inspiron. I&#39;m having the same type of USB mouse issues. Any USB mouse over a period of time seems to freeze or stutter on my screen. Apparently this is only happening to WIN 7 usb mouse users. There&#39;s tons of forums with this same problem but no answers. Just trying to get some help, thanks.brianhttp://www.blogger.com/profile/10716720428819330373noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-23172700230276265832010-12-14T16:29:35.607-05:002010-12-14T16:29:35.607-05:00Anyone, I&#39;m reading all theses posts regarding WIN7 usb mouse not working properly. I just bought this Dell Dimension Inspiron and it has no PS2 jacks to use for a another mouse. The current mouse freezes everynow and then and its annoying as ever. I&#39;m pretty sure it might be a windows &quot;down&quot;date issue. Any USB mouse after a while starts freezing on the screen and locking my puter at times. SUre could use some help. thanks.brianhttp://www.blogger.com/profile/10716720428819330373noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-5163025763463484802010-11-21T08:05:18.093-05:002010-11-21T08:05:18.093-05:00HERE&#39;S THE FIX: (thanks prettypat)<br /><br /> This problem seems to be a vista problem - plug in your usb mouse at the same time as a mouse that works(!) - I then had to find the mouse in device manager - listed not as a mouse but as &quot;unknown device&quot; with a yellow exclamation point, right-click for properties, then re-install driver, then choose &quot;browse for driver software on your computer,&quot; then on the next screen do not hit browse, but instead choose the option on the bottom of the dialog box: &quot;let me pick from a list of device drivers on my computer, &quot;then scroll down until you find &quot;Human Interface device compliant mouse&quot; or it might just say HID-compliant mouse.&quot; VOILA - the mouse will now work! Bought three mice that didn&#39;t work before I found this solution!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-25447047337081445572010-08-08T14:07:20.719-04:002010-08-08T14:07:20.719-04:00Hi and WOW it worked a treat 1st time.<br /><br />Now why can&#39;t &quot;Microsoft&quot; solve it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-39959311077654409082010-07-29T13:10:09.722-04:002010-07-29T13:10:09.722-04:00Ava,<br /><br />Where there any updates applied recently? If there were, I would System Restore and roll back the machine to the point just before those updates. If the mouse works after that, then you will know that a Windows Update took out your mouse.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-67238252555432332262010-07-29T12:32:54.826-04:002010-07-29T12:32:54.826-04:00Hi Chris, I&#39;m having the same problem the last guy. I am running Win7. My mouse just quit working. Didn&#39;t install any new hardware/software, no changes in the way I use my computer. Came home yesterday and mouse didn&#39;t work. Tried 2 other mice...Any other ideas?? Thanks, AvaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-16528813484580528482010-07-21T03:14:56.856-04:002010-07-21T03:14:56.856-04:00Thanks so much for your tip!!!!!! Couldn&#39;t find anything to fix this! THANK YOU!!!Joenoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-20122118771529184072010-07-05T12:15:27.430-04:002010-07-05T12:15:27.430-04:00@Anonymous,<br /><br />Without knowing the root cause of the problem, a fresh install of Vista should work, but it could happen again. If you are going to go that far to fix the problem, you might as well upgrade to Windows 7.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-48399790979443125152010-07-02T06:17:55.031-04:002010-07-02T06:17:55.031-04:00There are no *unknown device/s* there...<br /><br />My usb flash drives are working... but, mouse isn&#39;t....<br /><br />I tried to reinstall all the usb drivers... but still, when i put the mouse, it is in the HID and said *ready to use* ... <br /><br />Do you think reformatting can solve this?<br /><br />Thanks again....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-33310344617549317652010-06-30T09:04:24.798-04:002010-06-30T09:04:24.798-04:00@Anonymous:<br />Do you have any &quot;Unknown Device&quot; items in Device Manager? If the mouse isn&#39;t showing up at all, then it may be a problem with the USB port or the USB drivers. I would try to find a way to reinstall the USB drivers (without the mouse installed) and see if that clears up the problem.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-78483298876892602982010-06-30T05:16:02.095-04:002010-06-30T05:16:02.095-04:00Hello...<br /><br />Still not working :( ...<br /><br />In device manage&gt; HID-Devices , there&#39;s no Unknown Device...<br /><br />There&#39;s only *HID-compliant device* and *USB Human Interface Device* ...<br /><br />I already try the other method(administrators thingy), still not working ... <br /><br />Please Help!!! THXAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11467244.post-56828532028180484802010-05-21T07:05:06.317-04:002010-05-21T07:05:06.317-04:00David, you are the first person that has posted having this problem with Windows 7. I&#39;m glad that this worked for you.Chris Millerhttp://www.blogger.com/profile/07265018778273203357noreply@blogger.comtag:blogger.com,1999:blog-11467244.post-15031872236462808852010-05-21T06:51:35.203-04:002010-05-21T06:51:35.203-04:00Dear Chris,<br />I am on Win 7 on a desktop Intel Dual Core 32bit machine. Recently we moved house, and when resetting up the computer (professionally packed my me back into all original casings and packing) the Creative optical USB mouse wouldn&#39;t work. It drove me nuts. Tried 3 others, all the same result. Tried Reinstalling drivers, Win7 message said driver update failed. Tried another update of drivers, and it said that all up to drivers were already installed. No Mouse! Went to MS Mr Fixit Software and let Microsoft detect the issue. No fix, just another round of reinstall drivers.<br /><br />Checked drivers, and as you listed above it was using mouclass.sys and mouhid.sys drivers (not Creative drivers). Tried a pile of solutions from the internet. Rebooting, rolling back updates, and more. Nothing.<br /><br />Then found your Vista post above. Tried that (in desperation). IT WORKED.<br /><br />Exactly as you typed, and it worked. <br /><br />Brilliant. <br /><br />But I have no idea why this happened under Win 7! (and not related to any upgrades to Win 7, as that was months ago)<br /><br />Thanks a million for the tip! <br /><br />David Letts<br />Abu DhabiAnonymousnoreply@blogger.com